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Listening with text

	author = {Andrew Altorfer and Blake McKinney},
	title = {Listening with text},
	journal = {mHealth},
	volume = {2},
	number = {4},
	year = {2016},
	keywords = {},
	abstract = {Asynchronous, text-based patient-physician encounters are highly effective as a first touch point to the health system as they allow experienced physicians to make the first decision on next steps. Results are beginning to come in with patients in Colorado and Texas along five key measures: utilization, re-engagement, compliance, response time, and overall savings.},
	issn = {2306-9740},	url = {}